TRANSFER FAQ

Andorra transfers FAQ

Everything you might want to check before you book your journey up the mountain. From choosing an airport to carrying skis, handling a delayed flight and knowing exactly where your driver will meet you, these are the questions we are asked most often about Andorra airport transfers.

Before you book

Because Andorra has no airport of its own, every trip finishes with a road transfer through the Pyrenees. That last leg is straightforward once it is booked, but it pays to understand your options first. The answers below cover the practical details — how the services run, what is included and what to have ready when you reserve.

If your question is not here, send us an enquiry and we will come back to you before you travel.

Andorra airport transfer questions

Which airport should I use for Andorra?

It depends on where you can get a good flight and how long you want to spend on the road. Barcelona has the widest choice of routes and both shared and private transfers. Toulouse is the shortest drive for most resorts, especially Pas de la Casa. Girona, Lleida and Reus are useful for certain fares but are private transfer only.

What is the difference between a private and a shared transfer?

A shared transfer is a scheduled Andbus service you share with other passengers, priced per person and running to a fixed timetable from Barcelona and Toulouse. A private transfer is a vehicle reserved just for your party, priced per vehicle by group size, that leaves when your flight lands and takes you straight to your accommodation.

How many shared services run each day?

There are around ten scheduled shared services a day from Barcelona and four a day from Toulouse. Girona, Lleida and Reus do not have a shared coach, so from those airports you travel by private transfer.

How much do shared transfers cost?

Shared fares are per person: from Barcelona they are €45 one way or €76 return, and from Toulouse €36 one way or €64 return. Children aged four to eleven travel at half price. Private transfers are priced per vehicle, so the cost is shared across your whole group.

How do I book?

Everything is booked online. Choose your airport, dates and group size, pick a private vehicle or shared seats, and complete your reservation. There is nothing to arrange at the airport itself once you have booked.

How far in advance do I need to book?

Please book at least three days before you travel. Reserving earlier also gives you the best choice of departure times on the scheduled shared services, which carry a fixed number of seats each day.

How will I know my transfer is confirmed?

Once your booking is complete we email you a confirmation voucher with your service details. Keep it handy on your phone or printed out, and show it to your driver on a private or taxi transfer, or use it to find your shared-transfer stop when you travel.

Can I bring skis, a snowboard and extra luggage?

Yes. Skis and snowboards are carried as standard on both private and shared transfers. On a private transfer let us know your group size and kit when you book so we send a vehicle with room to spare. If you have unusually bulky items, add a note to your booking.

Are child seats available?

Child and booster seats can be provided on private transfers on request — just add the ages of your children when you book so we fit the right seats. Please tell us in advance rather than on the day.

Do you have wheelchair-accessible vehicles?

Yes, wheelchair-accessible vehicles are available on request. Let us know your requirements when you make your enquiry or booking so we can arrange a suitable vehicle for your journey.

What happens if my flight is delayed?

As we don't track flights, please allow plenty of time after you land before your transfer. For private and taxi transfers your driver waits in the arrivals hall, so a short delay is not usually a problem, but do leave a sensible buffer. On a scheduled shared service you must reach the stop in time for your booked departure, so it is worth leaving plenty of room between landing and your transfer when you choose your time.

How much time should I leave between landing and my transfer?

Allow enough time to clear the aircraft, collect your bags and reach the meeting point without rushing — a sensible buffer of at least a couple of hours is wise, and more if you are checking large bags or arriving at a busy period. This matters most for scheduled shared departures.

Where do I meet my transfer at the airport?

Your voucher confirms the meeting point. Private drivers meet you in or near the arrivals hall, while shared services depart from a designated pick-up point at the airport. Follow the details on your voucher and give yourself time to get there.

Where will I be dropped off in Andorra?

Shared services drop you close to your accommodation in most resorts. The exception is Pas de la Casa, where the drop-off is the main bus stop. Private transfers take you right to your accommodation door wherever you are staying.

How and when do I pay?

Bookings are paid online when you reserve, so your transfer is settled before you travel and there is nothing to hand over to the driver.

Can I amend or cancel my booking?

Yes — if your plans change, get in touch as early as you can and we will help you amend your transfer or advise on cancellation. The sooner you let us know, the more we can do, particularly around the fixed shared timetables.

Have these ready when you book

A quick reservation goes smoothly when you have the essentials to hand:

  • Your arrival airport and terminal, plus your flight number.
  • The date and time you land, and your return flight details if booking a return.
  • The number of adults and children travelling, with children's ages.
  • Your resort and the name of your accommodation.
  • Any extras you need, such as child seats or a wheelchair-accessible vehicle.